Home › Installment Cancellation Scam: What to Do When Receiving 'Recurring Charge/Setup Error' Calls

Installment Cancellation Scam

Last updated: 2026-07-08
Bottom line: If anyone tells you to go to an ATM or online banking to 'cancel an installment/setup,' it is 100% a scam—ATMs have no 'cancel installment' function; those actions actually transfer money away.

How it works

The scammer first reveals your real online order (leaked personal/shopping data) to gain trust, then falsely claims 'an employee error set you to 12 installments/will cause recurring charges,' says you need to 'cooperate with the bank to cancel,' and then guides you step by step to ATM or online banking to enter an amount—which actually transfers money to a courier.

Key points to spot it

Suspect a shopping site itself is fake?Check official scam website blacklist →

❓ FAQ

The other party knows what I bought, could it still be a scam?

Yes. Leaked online shopping data allows scammers to accurately describe your order. The key is whether they ask you to go to an ATM/online banking, not whether they know your order.

⚠️ Disclaimer: This site provides anti-fraud educational public interest information, does not constitute investment advice, and does not guarantee completeness or timeliness of any information. Public data is for cross-reference only and cannot independently determine the quality of targets. Please refer to official sources (165 Taiwan's anti-fraud hotline, Taiwan's Financial Supervisory Commission, Ministry of Economic Affairs, National Police Agency). Investment and trading decisions should be carefully evaluated by yourself and borne at your own risk.