Immediately (the moment you discover)
- Call 165 Anti-Fraud Hotline 24-hour service. Explain the situation, follow guidance, and keep all conversation, transfer, and platform records.
- Contact your issuing/transfer bank Report and request a hold on the funds. If the funds were just sent, there may be a chance to intercept or freeze them.
- Stop all subsequent payments "Unfreeze fees, taxes, service fees" demanded by the scammer are secondary scams. Do not pay.
Next (within 24 hours)
- File a police report Bring evidence to make a statement. Obtain a case report form, which will be needed for bank and investigation purposes.
- Report the operator to the FSC If the other party is operating securities/consulting/banking business without a license, report them to the FSC.
- Preserve all evidence Screenshot conversations, webpages, transfer records, the scammer's account number and phone number. Save everything completely.
📞 Important Contacts
- 165 National Anti-Fraud Hotline (24h)
- 110 Police Report
- Your Bank's Customer Service Report, hold funds, freeze payments
Mindset Reminder
Getting scammed is not your fault. Scam groups are organized, role-playing professionals. The earlier you acknowledge it and act, the better chance of stopping loss; delaying and shame only give them more time to move the money.
❓ FAQ
The money has already been sent. Can it be recovered?
There's a chance, but no guarantee. Speed is key. If the funds are still within the banking system, the faster you report, the more likely they can be intercepted or held; virtual currencies are harder to recover. Either way, immediately call 165 and file a police report.
The scammer says if I pay another "unfreeze fee," I can get all my money back. Is it trustworthy?
No. This is a classic secondary scam to squeeze another payment. If withdrawal is already blocked, most of the principal is likely unrecoverable. Do not pay any more fees.
What do I need to prepare for filing a police report?
All chat screenshots, remittance/transfer records, the scammer's account number, phone number, platform URL, and App. The more complete the evidence, the smoother the subsequent process.